Phone 0410 699 065 during business hours. Email marketing@thehumanrelations.com at any time.
Either is fine. Email tends to be faster for anything with detail in it, because the answer can be written once rather than explained twice.
Questions about what we do, how sessions work, what things cost, and whether what you are dealing with is something we are the right people for. That last one is a real question and we would rather answer it honestly than book you in.
We will not work through a personal situation in a message thread. Not because of policy, but because it does not work — the useful version of that conversation happens with both people present and enough time.
We also will not comment on another person in your life who has not asked for our involvement.
This is not a crisis service and there is nobody here at night. If you are in danger or someone else is, call 000.
For distress at any hour, Lifeline on 13 11 14. For family or domestic violence, 1800RESPECT on 1800 737 732, at any hour. For people under 25, Kids Helpline on 1800 55 1800.
Those numbers are on this page because the right time to see them is before you need them.
One business day. If you have written and heard nothing after that, write again rather than assuming the answer was no — messages do occasionally go astray.